Who is responsible for this information
Stage Plot Forge is the product and service covered by this policy. The operator of the Stage Plot Forge service determines how the account, purchase, support, and analytics information described below is processed and acts as the data controller where applicable. Contact the operator at jptechapplications@gmail.com.
Your stage plot documents stay local
Stage Plot Forge stores stage plots, production lists, notes, and imported assets in documents on your Mac. We do not upload the contents of those documents to our service. If you choose to attach a document or export to a support request, we use it only to investigate and respond to that request.
The app stores the trial start, end, last-seen time, and clock-integrity state in a local, non-synchronizing macOS login Keychain record. These trial details are not uploaded to InstantDB or Stripe. The record normally remains across app updates and reinstalls.
Information we process
When you create or use an account, we process the information needed to provide the service. This can include your email address, internal account identifiers, authentication records, purchase and license status, and relevant timestamps.
When you visit the website or use online service endpoints, hosting and security systems can process standard technical data such as IP address, browser or app version, requested URL, response status, and request time. When you contact support or send product feedback, we process your email address, message, email metadata, and any diagnostic details or attachments you choose to send.
The website feedback form only prepares a draft in your default email app. It does not upload or send your message in the background. If you review and send the draft, your email provider and our Gmail inbox process the message and its metadata for delivery and response.
Website analytics and your choice
Google Analytics is disabled until you select “Accept analytics” on this website. If you accept, Google Analytics can use cookies and similar browser storage to measure page views, general device and browser characteristics, approximate location, referral sources, and interactions such as opening the download page or downloading the app. We do not send account email addresses, stage plot content, or payment-card details to Google Analytics.
Your choice is saved in local browser storage so the website can remember it. You can change that choice at any time with the “Analytics settings” control in the footer. Rejecting analytics does not limit the website or app. When you withdraw a previous acceptance, the site disables measurement immediately, requests a denied consent update from Google Analytics, removes its visible first-party analytics cookies from this domain, and reloads the page without Google Analytics.
Google acts as our analytics service provider and may process analytics data in other countries under its contractual and legal transfer safeguards. Analytics retention is controlled through the applicable Google Analytics account settings and Google policies; aggregated reporting can remain available separately from event-level data.
Why we use this information
- To create and secure your account.
- To complete a one-time purchase and verify or restore your lifetime license.
- To provide downloads, offline license access, and service messages.
- To answer support requests and diagnose technical problems.
- To prevent abuse, protect the service, and meet legal obligations.
- With your consent, to understand website discovery and improve the path to downloads and purchases.
Where European data-protection law applies, these activities are generally based on performing our contract with you, complying with legal obligations, protecting legitimate interests such as service security, or your consent where consent is required.
Service providers
We use specialist providers to operate the service. Stripe processes checkout, one-time payment, tax-related, and fraud-prevention data. We do not receive or store your complete card number. Instant provides hosted account, purchase, and license data infrastructure. Vercel hosts and protects the website and online service endpoints. Google provides Gmail processing when you email support or feedback, and provides website analytics only after you consent to analytics.
These providers may process data in other countries under their contractual and legal transfer safeguards. We may also disclose information when required by law, to protect rights and safety, or as part of a business transfer subject to appropriate protections.
Retention and security
We retain account and purchase records for as long as reasonably needed to provide and restore lifetime license access, resolve disputes, prevent fraud, keep required financial records, and comply with law. Support messages and technical logs are retained only as long as reasonably needed for those purposes.
If a payment is refunded, reversed after a dispute, or otherwise becomes unpaid, we retain and update the related purchase and entitlement status for accounting, fraud prevention, and license administration. A server-side revocation reaches the app when it next connects and refreshes; a disconnected Mac cannot be remotely updated in real time.
We use reasonable technical and organizational safeguards, but no internet service can promise absolute security. Keep your Mac account and email account secure, and contact us promptly if you suspect unauthorized access.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a portable copy of your personal data, and to complain to a data-protection authority. You can also withdraw consent where processing relies on consent. Some records may need to be retained for legal, security, or accounting reasons.
To make a privacy request, email jptechapplications@gmail.com. We may need to verify that the request relates to your account before acting on it.
Changes to this policy
We may update this policy when the product, providers, or legal requirements change. The current version will remain available on this page with its updated date. Material changes will be communicated through an appropriate channel when required.